Privacy Policy

This website is operated by Waypoint Medical Ltd, in partnership with participating consultant urological surgeons, to help patients find specialists offering Aquablation therapy and to support the clinical referral process.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Waypoint Medical Ltd is the data controller.

If you have any questions about this policy or how we handle your data, please contact us at enquiries@waypointmedical.co.uk.

Depending on how you use the site, we may collect:

• Patient referral information you submit through our referral forms, such as your name, contact details, postcode, and relevant clinical information provided to support your referral.
• Location information, such as a postcode or place name you enter to find a nearby consultant, used only to search for specialists in your area.
• Clinician account information, for registered consultants and their staff using the clinician portal, including login credentials and professional contact details.
• Technical information, such as your IP address, browser type, and device information, collected automatically to keep the site secure and functioning correctly.

• To connect you with a consultant or clinical team for Aquablation therapy
• To process and route patient referrals securely to the relevant consultant
• To operate and secure the clinician portal for registered healthcare professionals
• To send essential notifications relating to your referral or account
• To meet our legal and NHS governance obligations

We do not sell your personal data, and we do not use your information for marketing purposes without your explicit consent.

Where you submit a referral, we process your information on the basis of your consent and, where applicable, to support the provision of healthcare. Clinician account data is processed under legitimate interest in operating a secure professional portal, and to meet contractual and regulatory obligations with participating clinicians.

Recipient	Purpose
The consultant or clinical team you are referred to	To carry out your referral and arrange consultation
Our hosting and IT infrastructure providers	To securely store and process data on our behalf
Communication service providers (e.g. SMS/email delivery)	To send essential referral or account notifications

We do not share your personal data with third parties for their own marketing purposes.

We retain referral and clinical data only for as long as necessary to fulfil the purpose it was collected for, and in line with applicable NHS records retention guidance. Clinician account data is retained for the duration of an active account, and for a limited period afterwards to meet audit and governance requirements.

We use appropriate technical and organisational measures to protect your information, including encrypted storage of credentials, restricted access to clinical data, and routine security review. Submitted referral data is stored outside the publicly accessible area of our servers and is only accessible to authorised personnel.

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, where applicable
• Object to or restrict certain processing
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details below.

This site may use essential cookies required for the site and clinician portal to function correctly, such as session and security cookies. We do not use cookies for advertising purposes.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will reflect the most recent revision.

If you have any questions about this privacy policy or how your information is handled, please contact:

Waypoint Medical Ltd
Email: enquiries@waypointmedical.co.uk